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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Carpenter

April 25, 2024

5  out of  5 rating by Eric Carpenter
"These guys are great. Aaron Renfro is always there to help and explain any questions or issues we have ever had. They have went above and beyond for us more than once, service is unbeatable."
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Betsy Hester

April 25, 2024

5  out of  5 rating by Betsy Hester
"Josh Romney. State Farm office in Brownsville is awesome Anytime I have a question-they staff is extremely helpful and I have always got immediate answers. I highly recommend this office!!!"
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Amanda Crowe

March 6, 2024

5  out of  5 rating by Amanda Crowe
"These guys are the best I ever dealt with always friendly, they will always have my business!!!!"
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Michael Emerson

February 23, 2024

5  out of  5 rating by Michael Emerson
"Awesome to deal with. My homeowners insurance got canceled and they was able to get me a better deal than my previous company on all of my insurance. Thanks again."
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hilltopper chick

February 23, 2024

5  out of  5 rating by hilltopper chick
"Dakota explains everything very well."
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Rick Moody

February 21, 2024

5  out of  5 rating by Rick Moody
"Dakota,my agent,was very professional and has a "want to help you" get the coverage you need and can afford.He really LISTENS to any concerns you have and always answers any questions you have thoroughly . It is an extremely refreshing experience to talk to an insurance agent that puts the customer's needs and concern as the top priority.Just can't say enough good things about him and this agency."Like a good neighbor" is 100% real with them Thank goodness!!!!"
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Elizabeth McDougal

December 18, 2023

5  out of  5 rating by Elizabeth McDougal
"Wonderful staff, very speedy responses! Always willing to help"
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Amy Chaffin

February 18, 2023

5  out of  5 rating by Amy Chaffin
"State Farm has saved me $ with my auto and home, but when my moms house burnt a few years back, Josh showed up with a check in hand to help her with the expenses of finding somewhere to stay and get essential things she would need like clothes, hygiene, food. He called almost every day to see how she was doing and if she needed anything. He was by her side every step of the way."
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Troy Bestsr

February 14, 2023

3  out of  5 rating by Troy Bestsr
"I have a job and cant sit around and wait ,so I left two messages and never heard from anyone***update*** after taking to them things have been worked out"
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Michaela Martin

February 14, 2023

5  out of  5 rating by Michaela Martin
"Had the BEST experience with Aaron Renfro in Josh Roney's office. He was very professional and kind. He actually treated us like family. Walked me step by step through everything so I would understand everything perfectly. He had the patience of Job with me while I dealt with a toddler. It was truly a wonderful experience. Most people in this profession would have been so rude. I 100% recommend this office to anyone who is looking for an insurance agency. Thank you Mr. Renfro."
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Brenda Crain

February 1, 2023

5  out of  5 rating by Brenda Crain
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Erica Evans

January 27, 2023

5  out of  5 rating by Erica Evans
"Josh Roney's office was incredibly helpful when we moved to Kentucky last year. They were available to explain the changes with our vehicle policies as well as our homeowners policy so we could select the best coverage for us. Dakota checks in occasionally to see how we're doing and if our needs have changed. I highly recommend them!"
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Alan Motley

January 26, 2023

5  out of  5 rating by Alan Motley
"Josh Roney and Aaron Renfro did a great job. Saved us a lot of money for more coverage. I would highly recommend these Godly men for all your insurance needs."
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Chelsey McGowan

December 19, 2022

5  out of  5 rating by Chelsey McGowan
"Aaron helped us save a lot of money! And had great advice. They have great customer service and prices!"
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dekota jaggers

December 2, 2022

5  out of  5 rating by dekota jaggers
"Aaron was very helpful hooked me up with the insurance i needed and is very professional and good at what he does"
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Penny Bullock

November 29, 2022

5  out of  5 rating by Penny Bullock
"Excellent customer service, friendly staff, competitive rates for same or better coverage on my homeowners and auto insurance. Always professional handling of my insurance needs by Aaron Renfro!"
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Missy Renfro

November 22, 2022

5  out of  5 rating by Missy Renfro
"Aaron was able to save us a ton of money. The staff is friendly and always ready and willing to help! Give Aaron a call for all ur insurance needs, he goes above and beyond to be sure you’re getting the most for the least!"
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Kate Carrica

November 4, 2022

5  out of  5 rating by Kate Carrica
"Josh and Dakota are excellent agents who provide quality service and advice! They have been super helpful with saving us money."
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Robert Haynes

October 25, 2022

5  out of  5 rating by Robert Haynes
"I was going through a hard time with various personal issues, during which the insurance on my house was about to be canceled. DAKOTA came to my home and worked with me to come up with a solution. I cant tell you how much it meant to have his help during this time, when my family needed it most. Thank you Dakota."
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Aaron Renfro

June 28, 2022

5  out of  5 rating by Aaron Renfro
"Excellent customer service as well as very competitive rates for all your insurance needs."
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Marie Woods

May 7, 2022

5  out of  5 rating by Marie Woods
"Nathan was pleasure to work with and very knowledgeable in helping me with home and auto insurance needs."
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Nathan Oliver

April 26, 2022

5  out of  5 rating by Nathan Oliver
"Quality customer service backed by competitive rates!"
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Virgil Vertrees

April 12, 2022

5  out of  5 rating by Virgil Vertrees
"Great people my agent is helpful and knowledgeable about their products"
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Sarah Perrine

March 28, 2022

5  out of  5 rating by Sarah Perrine
"I have had nothing but a great experience with this office! Dakota was great at finding me a decent rate for not only my vehicles but my renters insurance as well and made everything so easy for me! I highly recommend them to any person looking to get a new insurance company or switching. They were by far the cheapest I found!"
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Beth Peterson

September 10, 2021

5  out of  5 rating by Beth Peterson
"Josh Roney and the team are always attentive and available. They are helpful in answering any and all questions. Customer service is top notch!"