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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susie Wilbanks

November 24, 2025

5  out of  5
rating by Susie Wilbanks
"Have done business with this state farm for many years and they have always treated me and my family with the utmost respect. They are courtesy and kind everytime I talk to them. They are very knowledgeable in everything they do. I would totally recommend them to everyone."
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Kenneth Vartenisian

November 22, 2025

5  out of  5
rating by Kenneth Vartenisian
"State Farm Insurance in Brownsville Ky. Did a professional and friendly service to meeting our needs with auto and home owners insurance. We were welcomed to The State Farm family and Thankful for Dakota taking care of us and getting to meet Josh Roney."
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Karen Decker

November 21, 2025

5  out of  5
rating by Karen Decker
"Had to switch drivers around so my daughter could use our car for work. Aaron went above and beyond to help get all of our drivers lined out where they needed to be on our 7 vehicles. Which mind you is not easy keeping us straight."
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John Evans

November 19, 2025

5  out of  5
rating by John Evans
"Great folks! Great to work with! Great neighbors!!"
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matt crumpton

November 18, 2025

5  out of  5
rating by matt crumpton
"Excellent service, have had my vehicle insurance with them for many years. Quick to answer any questions that I might have. Highly recommended!!!!"
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Walter Hyman

November 17, 2025

5  out of  5
rating by Walter Hyman
"Your agent Aaron was great with helping me with all my state farm needs!"
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Justin Lindsey

November 17, 2025

5  out of  5
rating by Justin Lindsey
"State Farm in Brownsville Kentucky is an excellent choice to have everything you need insured. If you ever have any questions they are always there to call and answer all that’s needed. They will help you find the best deals to meet your needs at an affordable price."
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b c

November 17, 2025

5  out of  5
rating by b c
"Great group to work with. Very friendly and accommodating"
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Brenda Crain

November 16, 2025

5  out of  5
rating by Brenda Crain
"STATE FARM IN BROWNSVILLE IS BEST INSURANCE I HAVE FOUND ANYWHERE,AARON IS VERY HELPFUL AND EXPLAINS TO ME SO THAT I UNDERSTAND THE POLICES, VERY FREINDLY AND THOUGHTFUL AND GREAT INSURANCE AT A GREAT PRICE"
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Jimmy Douglas

November 14, 2025

5  out of  5
rating by Jimmy Douglas
"The professionalism is outstanding and aron is always alot of help as well as all the rest who work there I've been with this branch for several years and am extremely satisfied"
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Timothy Miller

November 12, 2025

5  out of  5
rating by Timothy Miller
"I always speak with Aaron Renfro regarding insurance matters, and he is always very quick responding to my texts, calls and emails. He’s very helpful and easy to work with!"
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Sam Kurdy

November 10, 2025

5  out of  5
rating by Sam Kurdy
"Very helpful , thank you so much."
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Mike Ramsey

November 8, 2025

5  out of  5
rating by Mike Ramsey
"Very very nice people. Had no problems. Very helpful with everything."
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Mary Alice Cole

November 8, 2025

5  out of  5
rating by Mary Alice Cole
"State Farm provides excellent customer service. You can always talk to your agent when you call. I have gotten great rates with them. Is a pleasure to do business with Aaron."
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Mariah

November 7, 2025

5  out of  5
rating by Mariah
"Affordable insurance for my car! The staff was all very helpful and nice! Very easy to work with and reach! Dakota is my agent and I 100% recommend him!!"
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X Y0D

November 6, 2025

5  out of  5
rating by X Y0D
"Great people to deal with!! Great rates!!"
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Desire Davis

November 6, 2025

5  out of  5
rating by Desire Davis
"Dakota has been wonderful to work with."
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Moses Wilson

November 6, 2025

5  out of  5
rating by Moses Wilson
"Dakota with State Farm has been an absolute pleasure to work with! Super Friendly with quick and professional customer service!"
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nik patel

November 6, 2025

5  out of  5
rating by nik patel
"He is very helpful"
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Jessica Sugden

November 5, 2025

5  out of  5
rating by Jessica Sugden
"Everyone there is so friendly and helpful. They were willing to help when I had a hardship, and never made me feel ashamed that I needed the help. Hands down the best insurance company that I've ever dealt with."
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Landon Meredith

November 5, 2025

5  out of  5
rating by Landon Meredith
"I can’t say enough good things about this office! Aaron Renfro was fantastic to work with and made the whole process very easy. He took the time to explain my options and made sure I got the best coverage for my first vehicle at a great rate. Highly recommend Aaron and the whole team in Brownsville!"
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Teresa Sharp

October 30, 2025

5  out of  5
rating by Teresa Sharp
"We had a very good experience!Aaron was helpful and informative! Very pleasant to talk to and was very professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jami L Mike

October 21, 2025

5  out of  5
rating by Jami L Mike
"Eric made the whole process of purchasing new coverage simple and pleasant. Going forward I feel very confident that I and my properties are in great hands. Thanks Eric!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dillon Thaxton

October 17, 2025

5  out of  5
rating by Dillon Thaxton
"Great place, friendly people, and always available to answer questions"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brittany

September 30, 2025

5  out of  5
rating by Brittany
"I switched to Josh Roney's SF agency a few years ago after dealing with a hard-to-reach agent at another location and I'm so thankful I made the switch. Josh and his team have been great with communication, education, and customer service. I had a meeting with Dakota, who explained everything so well to me about what my coverage currently looked like and potential changes for my life insurance policy that would benefit me in the long run. I use the drive safe beacon for a discount--he helped me realize I didn't have the right settings in place on my phone for optimization, which means I wasn't getting a discount as great as what I could so in the office, he helped me fix my settings to ensure that my app and beacon function to make sure my discount will reflect my driving accurately and give me a bigger discount! Very grateful for honest agents who want to provide the best discounts for customers and knowing where to look to help do so. Super kind staff with integrity, ready to help give you the best price possible. Highly recommend!"